Gbike’s Low Income Subscription Plan
Gbike’s Low Income Subscription Plan
Gbike’s Low Income Subscription Plan
Gbike believes everyone deserves access to the transportation they need, regardless of income. That’s why we offer GCOO Access — our low-income plan for customers — to those who qualify. Those who are approved for the program can enjoy up to unlimited rides for up to 30 minutes each month. After the 30 minutes have finished, discounted fares will be applied. GCOO access will also offer options for customers who do not have a smartphone or credit/debit card to use GCOO services.
Gbike believes everyone deserves access to the transportation they need, regardless of income. That’s why we offer GCOO Access — our low-income plan for customers — to those who qualify. Those who are approved for the program can enjoy up to unlimited rides for up to 30 minutes each month. After the 30 minutes have finished, discounted fares will be applied. GCOO access will also offer options for customers who do not have a smartphone or credit/debit card to use GCOO services.
Gbike believes everyone deserves access to the transportation they need, regardless of income. That’s why we offer GCOO Access — our low-income plan for customers — to those who qualify. Those who are approved for the program can enjoy up to unlimited rides for up to 30 minutes each month. After the 30 minutes have finished, discounted fares will be applied. GCOO access will also offer options for customers who do not have a smartphone or credit/debit card to use GCOO services.
GCOO Access
GCOO Access
GCOO Access
GCOO Access makes it easy to check the details of an application or website so that all customers can easily recognize it. Gbike also plans to do additional promotional activities in Equity Zones where we are deployed to help potential customers register for GCOO Access and become familiar with our service.
GCOO Access makes it easy to check the details of an application or website so that all customers can easily recognize it. Gbike also plans to do additional promotional activities in Equity Zones where we are deployed to help potential customers register for GCOO Access and become familiar with our service.
GCOO Access makes it easy to check the details of an application or website so that all customers can easily recognize it. Gbike also plans to do additional promotional activities in Equity Zones where we are deployed to help potential customers register for GCOO Access and become familiar with our service.
User Guide
User Guide
User Guide
Customers can register for GCOO Access on our website at gcooaccess@gcoo.io and will be approved after going through our verification procedure.
Customers can register for GCOO Access on our website at gcooaccess@gcoo.io and will be approved after going through our verification procedure.
Customers can register for GCOO Access on our website at gcooaccess@gcoo.io and will be approved after going through our verification procedure.
Customers can register for GCOO Access on our website at gcooaccess@gcoo.io and will be approved after going through our verification procedure.
Non-Smartphone User
Non-Smartphone User
Non-Smartphone User
Gbike allows customers to use our service without a smartphone by setting up an account in advance at our website at gcoo.io, by calling our toll-free customer service line at 1-888-643-0331, or by sending email to gcooaccess.us@gcoo.io.
Gbike allows customers to use our service without a smartphone by setting up an account in advance at our website at gcoo.io, by calling our toll-free customer service line at 1-888-643-0331, or by sending email to gcooaccess.us@gcoo.io.
Gbike allows customers to use our service without a smartphone by setting up an account in advance at our website at gcoo.io, by calling our toll-free customer service line at 1-888-643-0331, or by sending email to gcooaccess.us@gcoo.io.
Gbike allows customers to use our service without a smartphone by setting up an account in advance at our website at gcoo.io, by calling our toll-free customer service line at 1-888-643-0331, or by sending email to gcooaccess.us@gcoo.io.
Non-Credit/Debit Card User
Non-Credit/Debit Card User
Non-Credit/Debit Card User
Gbike offers additional options to ride if you do not have a credit/debit card issued by a bank.
Direct Deposit
Customers who do not have a credit/debit card issued by a bank can use our service by charging credits to the wallet in the application. Customers visit the guide in our application or website and deposit money directly into the company's bank account. After depositing, if you call the Customer Service Team or send the customer's account information by email, the total amount will be credited to the customer's wallet.
Apple / Google Pay
Customers can also ride GCOO using Apple/Google Pay, one of the smartphone payment methods. The customer simply selects Apple/Google Pay from the payment method menu in the GCOO app and register to ride.
Prepaid Debit Cards
One of the easiest ways for customers without credit cards to utilize our services is to use prepaid debit cards, which are widely available at grocery stores and retail locations throughout the City. Customers simply load cash onto a prepaid card, which can then be used as a payment method to purchase credit within the GCOO app.
Gbike offers additional options to ride if you do not have a credit/debit card issued by a bank.
Direct Deposit
Customers who do not have a credit/debit card issued by a bank can use our service by charging credits to the wallet in the application. Customers visit the guide in our application or website and deposit money directly into the company's bank account. After depositing, if you call the Customer Service Team or send the customer's account information by email, the total amount will be credited to the customer's wallet.
Apple / Google Pay
Customers can also ride GCOO using Apple/Google Pay, one of the smartphone payment methods. The customer simply selects Apple/Google Pay from the payment method menu in the GCOO app and register to ride.
Prepaid Debit Cards
One of the easiest ways for customers without credit cards to utilize our services is to use prepaid debit cards, which are widely available at grocery stores and retail locations throughout the City. Customers simply load cash onto a prepaid card, which can then be used as a payment method to purchase credit within the GCOO app.
Gbike offers additional options to ride if you do not have a credit/debit card issued by a bank.
Direct Deposit
Customers who do not have a credit/debit card issued by a bank can use our service by charging credits to the wallet in the application. Customers visit the guide in our application or website and deposit money directly into the company's bank account. After depositing, if you call the Customer Service Team or send the customer's account information by email, the total amount will be credited to the customer's wallet.
Apple / Google Pay
Customers can also ride GCOO using Apple/Google Pay, one of the smartphone payment methods. The customer simply selects Apple/Google Pay from the payment method menu in the GCOO app and register to ride.
Prepaid Debit Cards
One of the easiest ways for customers without credit cards to utilize our services is to use prepaid debit cards, which are widely available at grocery stores and retail locations throughout the City. Customers simply load cash onto a prepaid card, which can then be used as a payment method to purchase credit within the GCOO app.
Gbike offers additional options to ride if you do not have a credit/debit card issued by a bank.
Direct Deposit
Customers who do not have a credit/debit card issued by a bank can use our service by charging credits to the wallet in the application. Customers visit the guide in our application or website and deposit money directly into the company's bank account. After depositing, if you call the Customer Service Team or send the customer's account information by email, the total amount will be credited to the customer's wallet.
Apple / Google Pay
Customers can also ride GCOO using Apple/Google Pay, one of the smartphone payment methods. The customer simply selects Apple/Google Pay from the payment method menu in the GCOO app and register to ride.
Prepaid Debit Cards
One of the easiest ways for customers without credit cards to utilize our services is to use prepaid debit cards, which are widely available at grocery stores and retail locations throughout the City. Customers simply load cash onto a prepaid card, which can then be used as a payment method to purchase credit within the GCOO app.
Verifying Low Income Status
Verifying Low Income Status
Verifying Low Income Status
Gbike will verify low income status by requesting customers to fill out a form with the following information:
Gbike will verify low income status by requesting customers to fill out a form with the following information:
Gbike will verify low income status by requesting customers to fill out a form with the following information:
First and last name
Driver’s license or state ID card
Proof of enrollment in a government income-based assistance program including SNAP, Medicaid, Reduced-rate utility bill, free or reduced school lunch program, reduced transit fare program, social security supplemental income, WIC, and/or subsidized housing.
Customer’s chosen method of confirmation (email, phone, mail)
First and last name
Driver’s license or state ID card
Proof of enrollment in a government income-based assistance program including SNAP, Medicaid, Reduced-rate utility bill, free or reduced school lunch program, reduced transit fare program, social security supplemental income, WIC, and/or subsidized housing.
Customer’s chosen method of confirmation (email, phone, mail)